3 Complaints upheld - charges of assault & kidnapping - failure to engage with the Authority - ss62, 74, 80
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2023 NZPSPLA 037.pdf [PDF, 96 KB] -
UH v KM Ltd [2023] NZDT 111 (30 June 2023) [PDF, 117 KB] Sale of Goods / Consumer Guarantees Act 1993 / Applicant purchased car from Respondent and subsequently discovered issues / Applicant brought car to specialist repairer to fix gearbox transmission and paid $5,290.87 / Respondent agreed to pay only $3,300 / Applicant seeks difference of $1,999 / Held: Applicant’s alternative repair premature / Respondent not liable for the balance of the repair costs / Claim dismissed.
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EO v UO & U Ltd [2023] NZDT 257 (30 June 2023) [PDF, 112 KB] Consumer law / Consumer Guarantees Act 1993 / Applicant took campervan to Respondents for WOF / Respondents issued WOF / Applicant sold campervan for $19,800 / Purchaser took campervan for further WOF, extensive problems discovered, WOF not issued / Purchaser took action against Applicant in separate Disputes Tribunal claim, Applicant ordered to pay $17,066 in damages for repairs / Applicant now claimed $17,286 from Respondents, being reimbursement of damages order, $40 WOF fee, and $180 filing fee / Respondents acknowledged WOF should not have been issued / Held: insufficient evidence that WOF issued by Respondents directly resulted in campervan’s reduced value / Applicant’s loss not result of Respondent’s error, therefore not entitled to reimbursement of damages order / Costs award not available / Applicant entitled to reimbursement of WOF fee / Respondent ordered to pay $40 to Applicant / Claim granted in part.
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FL v C Ltd [2023] NZDT 248 (30 June 2023) [PDF, 185 KB] Contract / Consumer Guarantees Act 1993 / Applicant contracted Respondent to make six bridesmaid dresses for $250.00 / Only four of the dresses were worn at the wedding / Applicant claimed dresses were poorly made and sought refund for all dresses, altercations costs and two replacement dresses / Held: Applicant failed to prove that the dresses were defective or could not be remedied / Alterations were expected and formed part of the contract / Measurements were provided by bridesmaids / No evidence from Applicant to indicate dresses did not match measurements provided / Dresses sent to Respondent for alterations were pinned by the bridesmaids where the alterations were required / Applicant failed to provide any evidence of third-party alteration expenses or for two alleged replacement dresses / Claim dismissed.
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Fulton v Accident Compensation Corporation (Costs on appeal) [2023] NZACC 107 [PDF, 152 KB] Claim for costs on appeal. Appellant entitled to costs. Outcome: Appellant awarded $1,675.75 ($1,555.75 costs and $120 disbursements). Appeal allowed.
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AZ v S Ltd [2023] NZDT 268 (28 June 2023) [PDF, 179 KB] Contract / In May 2021, Applicant engaged Respondent as her property manager for her house while she was overseas / Property was tenanted until 4 July 2022 / After tenants moved out Respondent and Applicant’s friend carried out a final inspection / Cleaner was then engaged who discovered leak in the kitchen / Leak caused damage to kitchen which required extensive repairs / Only $3,000.00 of repair costs could be covered by Applicant’s insurer, as damage was deemed to be gradual / When Applicant returned to New Zealand she was unable to live in her home due to damage / Applicant claimed $19,722.00 for repairs and rental costs / Held: Respondent breached contract by failing to do inspections prior to April 2022 / No evidence that leak existed or was discoverable in April 2022 / Final inspection and discovery of leak was less than three months later / Inspections were only contracted to be quarterly / Respondent not responsible for any damage that occurred between April and July 2022 / F…
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KM v LK [2023] NZDT 255 (28 June 2023) [PDF, 96 KB] Contract / Disputes Tribunal Act 1988 / Applicant booked Respondent makeup artist for her wedding / Respondent got sick and was unable to provide make up services / Respondent arranged an alternative artist as per agreed contract / Applicant did not want replacement artist / Applicant sought a refund / Respondent counterclaimed for loss of earnings due to attending Tribunal hearing / Held: Applicant not entitled to a refund as she agreed to a replacement artist in the contract / Respondent not entitled to loss of earnings as very limited circumstances in which costs can be awarded / None of those circumstances applied / Claim and counterclaim dismissed.
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SW v IA [2023] NZDT 363 (28 June 2023) [PDF, 92 KB] Contract / Misrepresentation / Contract and Commercial Law Act 2017 / Applicant purchased two home security cameras from Respondent / After three months, cameras’ free cloud storage expired, storage could only be accessed for yearly subscription fee of $73 / Applicant claimed Respondent had told him cloud storage would be free for cameras’ lifetime / Applicant claimed refund of $250 purchase price / Held: Applicant did not establish Respondent represented cameras would have free lifetime cloud storage / Claim dismissed.
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[2023] NZIACDT 22 - OT v Ramos (27 June 2023) [PDF, 150 KB] Sanctions / adviser missed deadline to lodge residence application in accordance with special one-off residence policy / Immigration Advisers Licensing Act 2007, s3, s50, s51 / Code of Conduct 2014, cl1, cl18a, cl26c / HELD / fourth appearance before Tribunal / failure was an oversight, but not excusable human error as adviser should always be aware of deadline for applications and have systems in place to draw deadlines to her attention / a timely application would have succeeded as client and wife were eligible under policy / emotional damages award appropriate as couple suffered real frustration, sadness and high degree of anxiety / future legal costs and INZ fees not claimable as couple chose to stay and incur future costs / adviser censured / ordered to pay $2,500 financial penalty in light of disciplinary history, acknowledgement and priority to compensation / compensation of $8,000 awarded for costs of s61 requests made to rectify adviser’s negligence and emotional distress
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NS v OA Ltd [2023] NZDT 110 (26 June 2023).pdf [PDF, 180 KB] Consumer Guarantees Act 1993 / Applicant purchased vacuum cleaner from the Respondent with five-year warranty / Applicant returned vacuum to Respondent after it stopped turning on / Applicant claims $2,300 for the vacuum price and tribunal filing fee / Respondent claims they are not liable due to repairer report identifying liquid damage / Held: Respondent is not liable as the damage indicates the Applicant likely used vacuum in a manner inconsistent with its purpose / Disputes Tribunal application is not recoverable except in exceptional circumstances which do not apply here / Claim dismissed.
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TH v KX [2023] NZDT 191 (26 June 2023) [PDF, 149 KB] Contract / De facto relationship between Applicant and Respondent / Respondent lived in Applicant’s house without paying rent / Applicant claimed 48 weeks of rent arrears at $250/week / Respondent counterclaimed for labour and costs of renovating Applicant’s property / Held: no agreement that Respondent would pay rent to Applicant / No agreement that Applicant would reimburse Respondent for renovations / Claim and counterclaim dismissed.
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LU v C Ltd [2023] NZDT 182 (25 June 2023) [PDF, 211 KB] Contract / Applicant engaged Respondent to carry out decking work and extra work for $13,028.10 / Applicant paid $11,000 / Applicant raised concerns that she had been overcharged / Applicant claimed $2,761 refund / Held: Respondent provided estimate to Applicant and price on document calculated incorrectly / Amount invoiced more than should have been charged / Applicant's current payment a fair contribution and Applicant no longer liable to pay any further money / Respondent not entitled to the balance of its invoice / Claim dismissed.
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E Ltd v DM & KA [2023] NZDT 483 (23 June 2023) [PDF, 145 KB] Contract / Applicant claimed Respondents requested help to purchase car and promised to pay money back / Applicant applied for finance company loan to purchase car / Purchase price was $41,000.00, and deposit of $16,500.00 was paid / Amount of loan to Applicant was $27,560.64 plus interest / One Respondent left both keys in car and notified other Respondent / Respondents later reported the car stolen by one of Applicant’s staff / Applicant denied any of its staff took the car / Respondents stopped making payments but Applicant paid loan off / Applicant claimed $26,263.45 for outstanding balance and related costs / Held: Respondents agreed to pay Applicant for car based on texts, voice messages, and payments made / No evidence Applicant’s staff stole car / Disappearance of car did not excuse Respondents from paying Applicant / Respondents liable for amount of loan and related costs less the $2,296.72 instalments / Respondent ordered to pay $26,263.45 / Claim allowed.
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SQ v KL & L Ltd [2023] NZDT 180 (22 June 2023) [PDF, 196 KB] Contract / Construction Contract Act 2002 / Applicant entered into contract with Respondent for construction of dwelling / Applicant claimed $13,820 / Held: where term is ambiguous it should be interpreted against the drafter of contract / Applicant entitled to reimbursement of Council Fees / Respondent not entitled to payment for previously overlooked costs / Second Respondent ordered to pay Applicant $13,820 / Claim allowed.
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[2023] NZEmpC 98 Caisteal An Ime Ltd v Faithfull [PDF, 209 KB] [2023] NZEmpC 98 Caisteal An Ime Ltd v Faithfull (Costs Judgment of Judge K G Smith, 22 June 2023) COSTS – GUIDELINE SCALE – Calderbank offer considered – costs awarded.
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[2023] NZEmpC 97 Wilson-Grange Investments T/A The Grange Bar and Restaurant [PDF, 159 KB] [2023] NZEmpC 97 Wilson-Grange Investments T/A The Grange Bar and Restaurant (Costs Judgment of Chief Judge Christina Inglis, 22 June 2023) COSTS – GUIDELINE SCALE – costs awarded.
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[2023] NZEmpC 95 VMR v Aviation Security Service Division of Civil Aviation Authority [PDF, 257 KB] [2023] NZEmpC 95 VMR v Aviation Security Service Division of Civil Aviation Authority (Costs Judgment of Judge B A Corkill, 21 June 2023) COSTS – case had important economic and human rights implications – rejecting the Calderbank offer may have been reasonable in the circumstances – costs to lie where they fall – COSTS IN THE AUTHORITY – costs awarded with no uplift.
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[2023] NZEmpC 94 Soapi v Pick Hawke’s Bay Inc [PDF, 255 KB] [2023] NZEmpC 94 Soapi v Pick Hawke’s Bay Inc (Interlocutory Judgment of Judge K G Smith, 21 June 2023) APPLICATION FOR SECURITY FOR COSTS - security for costs order may have effect of ending litigation - right to access to justice outweighs concerns about not being able to recover costs - application declined - APPLICATIONS TO INTERVENE - both interveners have interest in broader issues regarding minimum wage and wage protection - applications granted.
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BL QH v T Ltd [2023] NZDT 233 (21 June 2023) [PDF, 193 KB] Contract / Applicants engaged respondent to provide styling for their wedding / Included flowers, decorations, tableware, Mandap and seating / Price including set up and pack down was $3000.00 / Applicants paid in full and expected styling team to set up between 8-11am on day of wedding / By 2pm only Mandap set up and nothing decorated / Venue able to provide substitute decorations at last minute / Applicants claim for a refund / Held: applicants entitled for damages for extra expense in decorations incurred on their wedding day but are limited to a claim of $3000.00 / Claim allowed, respondents to pay applicants $3000.00
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KW v NX [2023] NZDT 264 (20 June 2023) [PDF, 183 KB] Negligence / Respondent’s vehicle collided with Applicant, damaging his e-Scooter / Applicant claimed $430 for repairs, $240 for temporary transport costs, $955.50 for filing fee and hearing attendance costs, and $69.50 for medical costs / Held: Respondent failed to give way, was negligent / Applicant entitled to repair costs and some costs for alternate transport while waiting for repairs / Circumstances not met for costs award relating to filing fee or time spent attending hearing / Personal injury outside Tribunal’s jurisdiction, claim for medical costs struck out / Respondent ordered to pay Applicant $510 / Claim allowed in part.
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NP v KM 2 [2023] NZDT 340 (20 June 2023) [PDF, 194 KB] Contract / Applicant purchased saddle from Respondent / Applicant claimed it was asymmetric / Applicant claimed for refund of purchase price of saddle / Investigation of saddle by experts / Held: evidence did not establish that the saddle is more likely than not faulty / No grounds for Applicant to cancel contract and reject saddle / Respondent will arrange and pay for courier to return saddle and send proof of cost / Applicant to pay 50% of the cost of courier / Claim dismissed.
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ED v UQ [2023] NZDT 305 (19 June 2023) [PDF, 205 KB] Contract / Contract and Commercial Law Act 2017 / Applicant purchased a horse from Respondent / While negotiating purchase Applicant enquired about horse’s medical condition and history / Respondent advised horse had never been to a vet / Applicant purchased horse for $12,000.00 / Applicant later discovered a large sarcoid on the horse’s stomach / Applicant contacted Respondent who told her she had been told by her vet that it was ‘just cosmetic’ / Applicant’s vet examined horse and advised that the sarcoid be treated / Applicant contacted Respondent to cancel contract and asked for a full refund / Respondent refused / Parties unable to reach a resolution / Applicant sought $12,350.00 for a refund of the purchase price and other costs / Held: Respondent had a duty to disclose horse’s medical condition after Applicant’s enquiry / Misrepresentation made about condition of horse / Applicant induced into contract by misrepresentation / Applicant entitled to a remedy that would put her bac…
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[2023] NZEmpC 91 Hilford v Board of Trustees of Whangarei Boys’ High School [PDF, 200 KB] [2023] NZEmpC 91 Hilford v Board of Trustees of Whangarei Boys’ High School (Costs Judgment of Judge B A Corkill, 19 June 2023) COSTS – GUIDELINE SCALE – costs reduced for party conduct.
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TU v CE D Ltd [2023] NZDT 206 (19 June 2023) [PDF, 201 KB] Contract / Consumer Guarantees Act 1993 / Second Respondent contracted with Applicant for supply of solar panels, batteries, inverter and other components for off-grid power system / Second Respondent only supplied solar panels / Applicant therefore claims for cost of grid power usage / Held: Applicant’s claim for $1,931.92 for cost of power is proved / Second Respondent to collect goods supplied after they refund purchase price / Second Respondent to pay Applicant $26,081.92 / Claim against first Respondent dismissed
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HN v N Ltd [2023] NZDT 146 (16 June 2023) [PDF, 212 KB] Consumer Law / Consumer Guarantees Act 1993 / Applicant had an appointment at Respondent to obtain driver's medical certificate / Applicant charged $98 and only paid $50 believing he was charged incorrectly / Applicant sought declaration he is not liable to pay $48 / Held: charges not clearly explained to Applicant by Respondent / Respondent charged reasonable price for services / Applicant required to pay invoice / Applicant ordered to pay Respondent $48 / Claim dismissed.