Consumer law / Consumer Guarantees Act 1993 / Applicant stayed at a hotel operated by the Respondent / Applicant ordered a vegetarian omelette / Applicant was alarmed to discover there was bacon in the omelette, as she was a strict vegetarian / Applicant claimed $10,000.00 in compensation for the failure to provide her with food as ordered and for the distress and harm she suffered / Respondent accepted human error resulted in the wrong food being supplied to the Applicant / Respondent believed it had met its legal responsibilities for compensation, as it waivered a range of account charges for the Applicant/ Held: services were not supplied with reasonable care and skill / Acknowledged that the Respondent’s failure was confronting and distressing for the Applicant / No evidence of widespread failure with the Respondent’s food quality or compliance systems / Appeared to be an isolated incident caused by human error / Respondent offered reasonable compensation with full refund of failed…
You can search by selecting a jurisdiction, a keyword (for example a name) or browse by year.
Some jurisdictions only publish a selection of decisions. Identifying details may be removed.
2954 items matching your search terms
-
EI v EE Ltd [2024] NZDT 529 (3 July 2024) [PDF, 182 KB] -
Gilbert v Accident Compensation Corporation (Claim for personal injury) [2024] NZACC 111 (3 July 2024) [PDF, 154 KB] Appeal from the decision of a Reviewer. S 25(1)(ba) Accident Compensation Act 2001. Whether Ms Gilbert’s hepatitis A was the result of a criminal act which is required under the relevant section. Held: s 25(1)(ba) of the Accident Compensation Act 2001 requires the ingestion to be the result of an act which is criminal, as shown by way of a charge, conviction or clear evidence of the commission of tan offence. s 223(1)(b)(ii) of the Food Act 2014 does not create a strict or absolute liability offence. No evidence of any regulatory or criminal investigation, charges, conviction or enforcement action. Decision of reviewer is upheld. Appeal is dismissed.
-
BK & KK v Q Ltd [2024] NZDT 405 (3 July 2024) [PDF, 101 KB] Consumer law / Consumer Guarantees Act 1993 / Respondent installed water pump into Applicant’s lifestyle block / Water pump failed after 18 months of use / Applicant’s claimed $5,345.44 for the price of new pump and cost of travel / Held: water pump was not of acceptable quality / Applicant entitled to refund / Applicants entitled to compensation and cost of travel / Respondents to pay Applicants $5,345.44 / Claim allowed.
-
TM v D Ltd [2024] NZDT 494 (3 July 2024) [PDF, 202 KB] Contract law / Applicant engaged Respondent to manufacture commercial signs for his business / Work was carried out and the signs delivered to Applicant / Applicant did not pay / Respondent came to Applicant’s premises and removed the signs / Applicant claimed $8,000 for replacement signage / Respondent counterclaimed $6,756.00 for unpaid invoices, cost of sign removal, administration and debt collection costs and undue stress / Held: Applicant not entitled to $8000 as contract said the signs remained the Respondent’s property until they had been paid for / Applicant breached contract by failing to pay outstanding invoice / Claim dismissed / Respondent ordered to pay Applicant $4,488.50 / Claim dismissed and counterclaim allowed in part.
-
Q Ltd v U Ltd [2024] NZDT 454 (2 July 2024) [PDF, 212 KB] Contract / Consumer Guarantees Act 1993 / Respondent approached Applicant about supplying steel tables for plant trays to be used in Respondent's nursery business / Respondent was looking for 50 to 100 tables / Applicant provided estimates and table prototypes / Respondent did not purchase any tables / Applicant claimed payment of $7,963.75 invoice for labour costs producing prototypes / Held: Applicant's invoice for prototypes was not commercially reasonable / Implied term of contract that any price charged on parts and labour would be commercially reasonable / Respondent breached contract with Applicant by not paying for prototypes / Respondent only entitled to pay for actual cost of two prototypes built / Respondent ordered to pay Applicant $4,835.75 / Claim allowed in part.
-
B Ltd v C Ltd [2024] NZDT 505 (2 July 2024) [PDF, 131 KB] Contract / Applicant had sublease agreement with Respondent / Applicant was to ensure that all fixtures and fittings were serviced regularly by a qualified service provider / Applicant stated they engaged a provider to service the equipment and that repairs were required / Invoices were sent to the Respondent but they refused to pay / Applicant claimed $3,361.33 for repair costs as well as compensation costs for business interruption and health and safety concerns due to delayed repairs / Respondent stated replacement of minor consumable items was part of the Applicant’s obligations to keep the equipment “serviced” / Held: obligation to repair fixtures and fittings remained with Respondent / If the parties had wanted to share repair costs it should have been specified in the agreement / Respondent ordered to pay Applicant $3,361.33 and reimburse all repair and replacement costs related to the fixtures and fittings / Not appropriate to make award compensation costs in the circumstances…
-
[2024] NZLVT 038 - Sahim v Auckland Council (2 July 2024) [PDF, 313 KB] Objection to valuation by Council – Land Valuation Proceedings Act 1948, s 19(8)(b) – Rating Valuations Act 1998, s 36 – Objectors previously found to have valid objection – Valuation agreed by consent – No costs order.
-
[2024] NZEmpC 115 VGM v JXC [PDF, 224 KB] [2024] NZEmpC 115 VGM v JXC (Interlocutory Judgment of Judge M S King, 1 July 2024) APPLICATION FOR SECURITY FOR COSTS - evidence of potential inability to pay - sought quantum is inappropriate - correct quantum should reflection estimated future costs, not remedies already awarded - security for costs ordered.
-
[2024] NZLVT 037 - Scott v Hastings District Council (1 July 2024) [PDF, 276 KB] Objection to valuation by Council – Land Valuation Proceedings Act 1948, s 19(8)(b) – Rating Valuations Act 1998, s 36– Valuation agreed by consent – No costs order.
-
U Ltd v NG [2024] NZDT 492 (1 July 2024) [PDF, 198 KB] Contract / Fair Trading Act 1986 / Respondent obtained online estimate of $310.00 from Applicant for house cleaning services / Applicant sent confirmation email with its terms and conditions / Respondent overlooked confirmation email and obtained alternative prices, one of which he accepted / Applicant contacted Respondent with reminder on day before job was booked, Respondent advised he did not want the booking / Applicant claimed $217.00 cancellation charge / Held: parties entered into a contract / Terms sufficiently certain / Applicant engaged in misleading conduct by stating it was providing a quote when it was providing an estimate / Respondent did not suffer any loss from misleading conduct / Respondent ordered to pay Applicant $217.00 / Claim allowed.
-
Wati v Accident Compensation Corporation (Claims process and Costs on Appeal) [2024] NZACC 109 (27 June 2024) [PDF, 198 KB] Claims process and costs on appeal. Whether Corporation correctly suspended Appellant’s weekly compensation entitlement and correctly declined cover. Whether costs should be awarded. Corporation’s decisions under appeal had been overtaken by subsequent decisions granting cover and weekly compensation. Issues no longer live, therefore no jurisdiction for appeal. Appellant not successful, therefore no costs or disbursements should be awarded. Outcome: appeal dismissed.
-
[2024] NZLVT 036 - Brouwers v New Plymouth District Council (27 June 2024) [PDF, 306 KB] Objections to valuations by Council – Land Valuation Proceedings Act 1948, s 19(8)(b) – Valuation agreed by consent – No costs order.
-
LE v T Ltd [2024] NZDT 456 (27 June 2024) [PDF, 183 KB] Jurisdiction / Family Dispute Resolution Act 2013 / Applicant referred to Respondent's mediation services / Mediation did not proceed as "administrative withdrawal" was noted on records / Applicant claimed Respondent failed to provide adequate services and sought $630 compensation for legal costs / Held: Applicant's claim not within the Tribunal's jurisdiction / No contract formed between parties / Applicant did not select nor pay for Respondent's services / Respondent allocated to Applicant / Claim struck out.
-
[2024] NZLVT 035 - Paul Edgar Trustees Ltd v Auckland Council (26 June 2024) [PDF, 300 KB] Objections to valuations by Council – Land Valuation Proceedings Act 1948, s 19(8)(b) – Valuation agreed by consent – No costs order.
-
BX v DG & MX [2024] NZDT 378 (26 June 2024) [PDF, 109 KB] Contract / Misrepresentation / Contract and Commercial Law Act 2017 / Consumer Guarantees Act 1993 / Fair Trading Act 1986 / Applicant purchased a horse from First Respondent through Second Respondent’s agency / Horse initially behaved well, but gradually exhibited bad behaviour, including bucking riders off / Applicant claimed horse’s nature was misrepresented to her and sought refund of purchase price / Held: Respondents represented horse as suitable for person with experience Applicant described herself as having / One previous occasion of bucking did not amount to a vicious propensity / Two vets and a professional horse trainer all stated horse’s behaviour appeared normal / Applicant failed to prove horse Respondents misrepresented horse / No breach of consumer guarantees, as horse was acceptable quality and fit for purpose / Claim dismissed.
-
G Ltd v C Ltd [2024] NZDT 506 (25 June 2024) [PDF, 107 KB] Contract / Respondent engaged Applicant to carry out building work / Applicant provided an estimate and said 'extras' were added as job progressed / Dispute arose about progress, extras and costs towards the end of the job / Applicant advised Respondent they were terminating contract before completion / Respondents paid $50,346.95 and a further $8445.34 had been invoiced and was outstanding / Respondents said they paid a further $20,000.00 to Applicant’s sub-contractors and they paid pay another builder $20,000.00 to finish incomplete job / Applicant claimed $8445.34 for outstanding amount / Held: Applicant failed to prove Respondent was liable for further payment / Absence of evidence about extent of completion on termination, dispute about what constituted extras, absence of agreement and costs for extras / Claim dismissed.
-
[2024] NZLVT 034 - The Grant Pudney Family Trust v Auckland Council (25 June 2024) [PDF, 304 KB] Objections to valuations by Council – Land Valuation Proceedings Act 1948, s 19(8)(b) – Valuation agreed by consent – No costs order.
-
MT v IN [2024] NZDT 507 (25 June 2024) [PDF, 197 KB] Property / Fencing Act 1978 / Parties owned neighbouring properties / Applicant approached Respondent about paying for replacement boundary fence / Parties did not agree / Applicant issued fencing notice proposing Respondent pay 100% of $6154.80 cost of new fence and retaining wall / Respondent denied all liability for proposed work / Respondent accepted parts of fence needed replacing but maintained it was due to a lack of proper retaining and drainage on Applicant’s side / Respondent said she would be happy with new fence if Applicant paid for retaining and drainage costs / Respondent counterclaimed $4000.00 compensation for stress in responding to Applicant’s ‘false allegations’ and requested protection and non-harassment orders / Held: existing boundary fence not adequate as decaying in places / Appropriate for cost of new fence to be shared between parties / Total fencing cost accepted to be $2622.00, each neighbour’s half-share being $1311.00 / Tribunal not able to issue protecti…
-
[2024] NZEmpC 113 Xu v Pioneer Education and Immigration Services Group Limited [PDF, 151 KB] [2024] NZEmpC 113 Xu v Pioneer Education & Immigration Services Group Ltd (Consent Interlocutory Judgment of Judge Kathryn Beck, 24 June 2024) APPLICATION FOR SECURITY FOR COSTS – consent.
-
[2024] NZEmpC 111 Citadel Capital Ltd v Miles [PDF, 193 KB] [2024] NZEmpC 111 Citadel Capital Ltd v Miles (Costs Judgment of Judge Kathryn Beck, 21 June 2024) APPLICATION FOR COSTS ON APPLICATION FOR STAY – GUIDELINE SCALE – lay representatives are entitled to costs in employment jurisdiction - costs awarded.
-
[2024] NZEmpC 110 Herrett v Eco Frame and Mirror Limited [PDF, 219 KB] [2024] NZEmpC 110 Herrett v Eco Frame and Mirror Ltd (Costs Judgment of Judge Kathryn Beck, 20 June 2024) COSTS – GUIDELINE SCALE – costs awarded.
-
[2024] NZLVT 033 - Focus Property Trustee Ltd v Auckland Council (20 June 2024) [PDF, 312 KB] Objections to valuations by Council – Land Valuation Proceedings Act 1948, s 19(8)(b) – Valuation agreed by consent – No costs order.
-
JC v OF Ltd [2024] NZDT 397 (19 June 2024) [PDF, 87 KB] Damages / Dispute about rental car costs Applicant incurred when his car was damaged / Applicant’s car unusable for two months / Applicant used a courtesy car for some of that time but had to rent a car to travel between cities for work, at cost of $971.75 / Respondent’s insurer offered to pay $694.60 / Insurer’s position was that savings were made when renting a car instead of using your own car, such as road user charges and wear and tear, which should be deducted from rent costs / Insurer claimed lesser amount satisfied insured’s legal liability / Held: Applicant did everything in his control to reduce cost expecting to be fully reimbursed / Full rental cost should be paid / Respondent ordered to pay Applicant $971.75 / Claim allowed.
-
EI & MQ v M Ltd [2024] NZDT 485 (19 June 2024) [PDF, 95 KB] Consumer law / Consumer Guarantees Act 1993 / Applicants purchased bedding package from Respondent for $6000.00 / Bed package was delivered but Applicants noted significant damage / Respondent agreed to provide a complete replacement of package / Respondent failed to provide a replacement / Applicants claimed $6000 plus filing fee / Respondent agreed Applicants entitled to a refund but argued they should only receive what Respondent received in payment from the credit company, $6,000.00 less the merchant fees / Held: bed package was not replaced and Applicants were out of pocket $6,000.00 / Applicants not party to agreement between Respondent and credit company / If any paid merchant fees were to be reimbursed then it was a matter for Respondent to discuss with credit company / Respondent ordered to refund Applicants $6000.00 / Costs claim dismissed / Claim granted in part.
-
TU v I Ltd & NT [2024] NZDT 504 (19 June 2024) [PDF, 104 KB] Contract / Contract and Commercial Law Act 2017 / Applicant purchased a coffee machine for $1,200 / Machine purchased on the basis that the seller would repair a fault / Instead of repairing fault, Respondent returned the machine to the store and received a $3,500 refund / Respondent then advised Applicant that sale was off / Applicant claimed $3,500 for the value of a new machine / Held: contract formed between Applicant and Respondent / Respondent breached conditional contract by returning machine in favour of a $3,500 refund, rather than completing contract with Applicant / Respondent ordered to pay Applicant $500.00 / Amount assessed to acknowledge Applicant had lost the opportunity to purchase particular machine from the seller at a favourable price / Claim allowed in part.